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FAQs

 

1.   Does The Consus Group have a phone number?

2.   How can I find a document in TCG’s database?

3.   Can I edit documents?

4.   I purchased a document but I haven’t received it. I thought you emailed contracts immediately?

5.   Where can I learn more about your subscriptions and site passes?

 

 

1

Does The Consus Group have a phone number?

No. Instead TCG offers robust online support via our Contact Us page. This form is easy-to-use and ensures your inquiry will receive immediate attention. Please use this page to submit questions or comments to our staff.

Note: The Consus Group holds all inquiries and submissions in strict confidence. Consequently, you must give a valid email address before TCG will respond to your submission.

 

 

2

How can I find a document in TCG’s database?

The Consus Group offers an enormous, meticulously-indexed catalog of contracts and agreements. You can easily locate documents by:

  • Search: Our search feature (located in the upper right corner of every page) is an expedient way to locate contracts. The search feature enables users to find specific documents using keywords, titles, or parties.
  • Category: TCG’s documents are sorted by category (e.g., compensation, employment, licenses). Click here to begin browsing by category.
  • Title: Our documents are also indexed by title (e.g., finders fee agreements, office leases, warrants). Click here to begin browsing by title.

You may also wish to utilize The Consus Group’s custom services.

 

 

3

Can I edit documents?

The Consus Group presents documents in HTML format, giving customers and subscribers numerous viewing options, including:

1. Word Processing Programs

Customers can open documents using almost any word processing program. For example, follow these directions to open documents in Microsoft Word:

  • Save the downloaded document to Desktop.
  • Start Microsoft Word. Choose “File” and select “Open.”
  • Navigate “Look In” screen to Desktop and highlight the downloaded document.
  • Click “Open.”
  • Save the opened document like any Microsoft Word file.

2. Browsers

Customers can also view a document in any browser (e.g., Internet Explorer, Netscape, Opera, etc.) and, using cut and paste functions, transfer the document to virtually any application.

3. Creating PDF Files

Customers can print documents to PDF files, provided Adobe Acrobat is installed on their computer. For example, follow these directions to print-to-PFD using Internet Explorer:

  • Open the document in Internet Explorer.
  • Choose “File” from the menu, then select “Print…”
  • If Adobe Acrobat is installed, highlight the Adobe option under “Select Printer.”
  • Click “Print.”

 

 

4

I purchased a document but I haven’t received it. I thought you emailed contracts immediately?

The Consus Group generally emails documents within seconds of an order. If you do not receive your document(s) within 10 minutes of purchase, please:

  • Check your email account’s junk mail folder. Spam filters are the overwhelming cause of problems receiving documents. Most customers discover their document downloads waiting in their junk mail folders.
  • Check the correct email account. Remember, The Consus Group emails your document(s) to the address specified at purchase.
  • Ensure your email account is working properly. Occasionally, customers discover the email account specified at purchase is not functioning correctly.

If these steps do not resolve your problem, please contact us.

 

 

5

Where can I learn more about your subscriptions and site passes?

We have a page dedicated to FAQs regarding subscriptions.