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Terms and Conditions of Your Order
1.
Turnaround. "Turnaround Time" means the time from order to delivery.
The turnaround period begins when the customer completes
and submits the The Consus Group's order form; it
ends when The Consus Group emails the customer
instructions to access the search results.
2.
Service Fee. "Service Fee" means a
non-refundable fee for the custom search. The Consus Group keeps the
Service Fee to
cover the cost of its service whether or not it locates
responsive documents.
3.
Responsive Documents. The Consus Group will
identify responsive documents, if any. The
customer elects whether to purchase the responsive
documents for their listed price (in addition to the
Service Fee).
4. As
Available. The Consus Group's services are
offered on an "as available" basis. The Consus Group
does not represent or warrant it will be able to accept
a given service request.
5.
No Phone Support. The Consus Group does not provide phone support for this
service. If you wish to speak with a Customer
Service representative regarding your order, an
additional $150 fee is required. Technical support inquiries will incur additional
charges.
6.
Terms of Use. By clicking the "Buy Now"
button and ordering this service, customers indicate they
have: (a) read The Consus Group's
Terms of Use;
and (b) agreed to the
Terms of Use.
The Consus Group does not provide any services for
customers who do not agree to its
Terms of Use.
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