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Frequently Asked Questions


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"How do I access password-protected documents and information?"

Site pass customers receive a user name and password shortly after registration.  After clicking the yellow "Sign In" link (in the upper right corner of TCG web pages) and entering their information...

... site pass users can access documents by clicking the appropriate "Subscribers" button:

After a site pass customer successfully enters a user name and password, the yellow "Sign In" button changes to a white "Sign Out" button.  This change indicates the user has successfully logged onto TCG's website and can now access our collection.  Note: Our security features automatically "Sign Out" users after several hours of inactivity.  After "Sign Out," users must re-enter their user names and passwords.

 
 

Related Questions

• I successfully signed in, but I can't access any documents.

 

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