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Frequently Asked Questions


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"How can I protect myself from fraud while shopping online?"

Take several simple precautions, including:

  • Verify the URL (address) of the sites you visit. If you're on a secure site, it should start with https (the "s" indicates it is secure.) A padlock image also should appear at the bottom of your browser window.

  • Install anti-virus software and update it regularly with the most current version.

  • Use separate passwords and PINS for your Internet accounts and make them difficult for others to guess. Change passwords and PINs frequently.

  • Use the logoff button to end your secure session instead of closing your browser.

  • Only open email messages sent by people you know.

  • Never send personal or financial information by email. (Remember, we will never ask you to provide personal information via email.)

  • Review your order confirmations, credit card and bank statements and report any unusual activity immediately.

  • Review the security measures recommended by the Better Business Bureau, the U.S. Government and others at the following sites:

    http://www.nipc.gov/warnings/computertips.htm

    http://www.bbb.org/library/shoponline.asp

    http://iisw.cerias.purdue.edu/home_computing/topten.php

 
 

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