The Consus Group generally emails documents within minutes of an order.  If you do not receive your document(s) within 10 minutes of purchase, please:

• Check your email account's junk mail folder.  Spam filters are the overwhelming cause of problems receiving documents.  Most customers discover their document downloads waiting in their junk mail folders.

• Check the correct email account.  Remember, The Consus Group emails your document(s) to the address specified at purchase.

• Ensure your email account is working properly.  Occasionally, customers discover the email account specified at purchase is not functioning correctly.

If these steps do not resolve your problem, please contact us.